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Both our own servers and our customer’s servers are located at our facility in the Maidstone TV Studios. Consequently we can keep a very close eye on all our equipment with a full compliment of technical staff only 30 seconds walk from our primary datacenter.

Strategic Location
Data centers in city locations not only suffer from high running costs, but are also exposed to an ever-increasing risk of disruption by terrorism and a veryvulnerable transport infrastructure. Traditional hosting centers such as London and Manchester are losing their appeal, particularly when business continuity is at stake. Our Data Centre is strategically located just 30 miles from central London, directly attached to the M20, only 5 minutes from the M2, and only 5 minutes from the main line rail links that run directly into London and across to Europe. It is close enough to London to be practical, but far enough to be safe.

Connectivity
Our data centre is directly attached to the NTL / Telewest edge routers in Kent, providing 1 hop access to their primary network backbone. This allows us to guarantee exceptionally low packet loss, super fast transfers and incredibly high resilience. All our equipment is fully fail-over capable and we can suffer multiple concurrent equipment failures and still continue to function unhindered.

Security
The Data Centre is located within a ring-fenced Television Studio and media hub on the outskirts of Maidstone. Physical security features include fencing to all boundaries, 24/7/365 manned and patrolled external security. Monitored CCTV coupled with internal patrols linked by radio. In addition, a centrally controlled access system monitors and manages all aspects of access into and within the site. The server rooms are again protected by PIN and Card entry, requiring not only an authorized user’s access card, but the matching unique code.

Power
Although the site itself has twin power feeds from the Maidstone grid, the Data Centre is also supported by 380kVA UPS and an automatically fired backup diesel generator which takes over 30 seconds later, so down-time through power-loss is virtually eliminated. Both systems are tested monthly to ensure they are ready at a moments notice.

Environmental Controls
We have fully redundant air conditioning systems, monitored 24/7 with remote alarms both on and off site. In addition to that we have gas-based fire suppression systems which are designed to extinguish fires without disrupting electrical systems. This means that even a major incident in one hosted device will not stop any other equipment from running.

Growth
We are looking to expand our existing data-centre to the 3rd floor in the near future, giving us direct access to almost unlimited space in cooperation with the Maidstone TV Studios. This means we can cope with virtually any kind of customer requirements, including anything from custom private data suites to simple dedicated rack space and bandwidth.